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About the SIA Door Supervisor Refresher Course

At Training for Employment, we provide the Highfield Level 2 Award for Door Supervisors in the Private Security Industry (Refresher) course. This is an essential program for individuals holding a current SIA Door Supervisor licence, helping them stay up-to-date with the latest standards and requirements in the private security industry.

The refresher course covers the essential knowledge and skills needed by door supervisors in line with the latest Security Industry Authority (SIA) requirements. It includes both theoretical and practical components, ensuring that participants are fully equipped to perform their duties effectively and safely.

Who is this course for?

  • Current Door Supervisors who need to refresh their skills and comply with SIA updates.
  • Professionals seeking to ensure their knowledge is in line with new industry standards.

Door Supervisor Refresher Course Contents

This refresher course covers the following critical units:

Principles of Working as a Door Supervisor in the Private Security Industry (Refresher)

  • Updated legal regulations and professional responsibilities
  • Effective search procedures
  • Safeguarding vulnerable individuals
  • Counterterrorism awareness (including ACT e-learning)
  • Tackling incidents like drink spiking

Application of Physical Intervention Skills in the Private Security Industry (Refresher):

  • Physical intervention techniques
  • Managing risk during interventions
  • Conflict management and handling aggressive situations safely
  • Health and safety best practices

Assessment & Examination

Theory – Multiple-choice Question (MCQ) Examination

  • The theoretical knowledge of this course is assessed through an MCQ exam consisting of 35 questions to be completed in 55 minutes.
  • The exam is conducted under exam conditions and supervised by experienced invigilators to ensure fairness and security.
  • To pass, learners must score at least 32 out of 40 (71%).

Practical – Candidates must demonstrate proficiency in physical intervention and handling conflicts.

Both the theory and practical components need to be passed to receive the certification.

Examination Resits

We have a policy of NO PASS – NO RETAKE FEE, so if you do not pass there is no charge for 2 re-takes. Our pass rate is over 95%.

Everything you need to know for the exams is covered in the course and our experienced trainers will fully prepare you for success in the tests.

Exam results will be made available on the same day.

Booking Procedure

Our aim is to make it is as easy as possible to book courses with Training 4 Employment Ltd.

  1. Bookings may be made by e-mail, via the T4E website, or by telephone.
  2. Registration for the course is not guaranteed until a completed registration form and payment (deposit) has been received. Placement in the course will be confirmed via E-mail by the T4E staff.
  3. Deposit and payments. Our courses are non-refundable 24 hours after booking. You can receive a full refund if you inform us within 24 hours of booking of your intention to cancel, and you will be refunded the amount paid for the course. Courses cancelled after 24 hours of booking will not be eligible for a refund.
  4. If you fail to attend without notice or arrive late for the course, the tutor will refuse your place on the course due to the amount of content missed, you will not be entitled to a refund. 100% attendance is a must…….. read full Booking Terms & Conditions

SIA Licence Renewal

Your SIA licence will not renew automatically. You must renew your licence from the Security Industry Authority (SIA) if you want to keep working in the same role when your current licence expires.

You are not guaranteed a licence just because you already have one. This is because:

You cannot renew a licence unless you have a current licence in that sector. If your licence has already expired, you must  apply for a new licence.

Background checks

Security Industry Authority (SIA) will carry out the same checks on new applications and renewals. This means that you will still need to prove your identity, even though you already hold a licence and have already been through the application process. You will need to confirm your identity every time you apply so that the Security Industry Authority (SIA) can conduct relevant criminal record checks.

You may be asked to go to a UK Post Office as part of your renewal application. You can use the  Post Office branch finder to find a Post Office near to you. Check that it handles SIA licence applications before you go.

Renew your licence as soon as you can

You can apply to renew your licence four (4) months before your current licence expires. You should submit your renewal application as soon as you can. Applying early gives us more time to process your application, which reduces the risk of you being unlicensed and unable to work.

You will not lose time on your new licence by renewing early. Security Industry Authority (SIA) will add any time left on your current licence onto your new one. Your new licence will be valid from the day it’s granted.

How to apply

You can complete you SIA licence application for renewal online. You must supply the supporting relevant documentation and pay a fee. The licence application costs £184 and is non-refundable.

You should check with your employer before you renew your licence. They may pay your application fee on your behalf, or even submit your renewal application for you.

You will need to link your  SIA online account with theirs before they can do this. They will send you an email with a request to link with their account. You do not have to agree, but they will not be able to pay for or submit your application unless you do.

The application fee for a renewal is the same as for a new licence: £190.

Security Industry Authority (SIA) may discount the application fee by 50% if all of the following are true:

  • you already hold another licence for a different licensable activity
  • you paid the full application fee for that licence (so, it was not discounted)
  • that licence has more than 4 months left to run

Why Choose Training for Employment?

  • Expert Trainers: Our instructors are experienced professionals with extensive knowledge of the private security sector.
  • Up-to-Date Curriculum: We ensure that our course content reflects the latest SIA guidelines, including modern e-learning options.
  • Comprehensive Support: We provide all the resources and guidance needed to help you to successfully complete the course.

FAQs

The Highfield Level 2 Award for Door Supervisors in the Private Security Industry (Refresher) course is a mandatory training program designed to refresh the skills and knowledge of licensed door supervisors. It ensures that they stay compliant with the latest industry regulations, including legal updates, conflict management, and physical intervention skills.
As of 1st April 2025, the Security Industry Authority (SIA) requires all door supervisors to complete the refresher course to renew their SIA licence. This ensures you are updated with current practices, including critical areas like counterterrorism awareness, first aid, and safeguarding vulnerable individuals.
Yes, this course has become mandatory for renewing your SIA Door Supervisor licence from 1st April 2025. If you are renewing your licence this refresher training must be completed.
The main change is the requirement for all door supervisors to complete the refresher course before renewing their licence. Without completing this course, your licence will not be renewed after 1st April 2025. The course ensures that you are compliant with updated industry standards, including new regulations on physical intervention and public safety.

The course covers two key units:

  • Principles of Working as a Door Supervisor: Includes updated legal regulations, search procedures, safeguarding vulnerable individuals, counterterrorism awareness, and dealing with incidents like drink spiking.
  • Application of Physical Intervention Skills: Practical training on handling conflicts, using physical intervention techniques, and managing risks during potentially aggressive situations.

The course duration is 1.5 days, which includes both theoretical and practical components. Assessments are conducted through:

  • Multiple-choice exams covering theoretical knowledge.
  • Practical demonstrations where you must showcase your skills in physical intervention and conflict management.
Yes, you are required to have a valid first aid certificate, such as Emergency First Aid at Work. This certificate must be valid for at least 12 months from the start of your course.
If you wish to downgrade your licence from Door Supervisor to Security Officer, you can enrol onto the Security Guard Refresher course. The Security Guard Refresher course is only half a day and also cheaper than the Door Supervisor refresher course.
Yes, certain parts of the course, such as counterterrorism awareness (using the ACT e-learning platform) and other elements of theoretical knowledge you will be required to complete through self-study and online modules. However, physical intervention skills must be assessed in person.

Course Dates

Door Supervisor Refresher

£156.50

  • 08th Apr 2025, 1:30 PM to 5:30 PM – 09th Apr 2025, 9:00 AM to 5:30 PM

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course

Door Supervisor Refresher

£156.50

  • 12th Apr 2025, 1:30 PM to 5:30 PM – 13th Apr 2025, 9:00 AM to 5:30 PM

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course

Door Supervisor Refresher

£156.50

  • 14th Apr 2025, 1:30 PM to 5:30 PM – 15th Apr 2025, 9:00 AM to 5:30 PM

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course

Door Supervisor Refresher

£156.50

  • 24th Apr 2025, 1:30 PM to 5:30 PM – 25th Apr 2025, 9:00 AM to 5:30 PM

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course

Door Supervisor Refresher

£156.50

  • 29th Apr 2025, 1:30 PM to 5:30 PM – 30th Apr 2025, 9:00 AM to 5:30 PM

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course

Door Supervisor Refresher

£156.50

  • 19th Apr 2025, 1:30 PM to 5:30 PM – 20th Apr 2025, 9:00 AM to 5:30 PM (Sold Out)

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course

Door Supervisor Refresher

£156.50

  • 15th Apr 2025, 1:30 PM to 5:30 PM – 16th Apr 2025, 9:00 AM to 5:30 PM (Sold Out)

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course

Door Supervisor Refresher

£156.50

  • 26th Apr 2025, 1:30 PM to 5:30 PM – 27th Apr 2025, 9:00 AM to 5:30 PM (Sold Out)

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course

Door Supervisor Refresher

£156.50

  • 26th Apr 2025, 1:30 PM to 5:30 PM – 27th Apr 2025, 9:00 AM to 5:30 PM

Please indicate what type of First Aid qualification you currently hold or going to obtain as per SIA requirements:

  • I confirm that I have a valid First Aid certificate
  • I confirm that I have a valid Emergency First Aid certificate
  • I confirm that I have booked a first aid course at Training4employment and will complete it prior to my chosen security course