What’s Inside the CCTV Course Book?

Module 1: Principles of working in the private security industry

• The main characteristics and purposes of the private security industry
• Awareness of the law in the private security industry
• Arrest procedures relevant to security operatives
• The importance of safe working practices
• Fire procedures in the workplace
• Emergencies and the importance of emergency procedures
• How to communicate effectively as a security operative
• Record-keeping relevant to the role of the security operative
• Terror threats and the role of the security operative in the event of a threat

Module 2: Principles and practices of working as a CCTV operator within the private security industry

• The purpose of a surveillance (CCTV) system and the roles and responsibilities of control room team and other stakeholders
• How legislation impacts on public space surveillance (CCTV) operations
• The importance of operational (CCTV) operations
• How public space surveillance (CCTV) system equipment operates
• Different types of incidents and how to respond to them Crime and non-crime incidents
• Health and safety in the CCTV environment
• Demonstrating operational use of CCTV equipment
• Producing evidential documentation